Do you do removals on weekends and public holidays?
Yes we do removals on Saturdays, Sundays and on public holidays. However, if you wish to move on a weekend or public holiday, we highly recommend that you give us a call on 0451589005 to make sure our removalists are available on your required moving date as weekends or public holidays are generally busy times and can get booked out weeks in advance.
In what areas do you offering your removalists service?
Ausafe Removals Brisbane offers a fast, low cost removalist service covering Brisbane, Brisbane, North Lakes, North Side, Morningside, Mount Gravatt, Kedron, Taigum and the entire South East Queensland Region from the Gold Coast, to the Sunshine Coast.
Does your removalists service have a cancellation policy?
Yes we do, cancellations made with more than 48 hours notice receive a full refund of the deposit, cancellations made with less than 48 hours notice and cancellations made onsite should be aware that we do have a minimum 2 hour fee.
What time can we start moving?
Ausafe removals Brisbane are here to take the stress out of moving, so we are flexible with our hours to suit your moving needs. We will be there on time and give you a call 30 minutes before we arrive to let you know.
Do I need insurance?
All our vehicles are fully insured to cover your precious belongings against any damage that occurs by way of fire or traffic accidents during transit, further we offer a no damage guarantee which covers your property should any other damage occur during the move, As you can imagine, we at Ausafe Removals Brisbane take our work very seriously and take great pride in providing you with a faultless removalists service, If you do however require additional insurance we can help you organise this. Ausafe Removals Brisbane uses and recommends Allianz Australia Insurance Limited.
Do you provide same day or pre-packing & unpacking on weekends?
Do you provide same day or pre-packing & unpacking on weekends?What time do you recommend for unpacking?
We recommend unpacking the day after the removal is complete. This usually proves to be less stressful for our clients. If the removal is done early in the day you may consider unpacking that afternoon. If you are staying on the first night we like to set up the kitchen and bedrooms and complete the unpacking the next day.
Are there any prohibited items that cannot be loaded onto the trucks?
There are some items that may jeopardize the insurance, such as flammable liquids, corrosive chemicals, firearms, noxious materials and poisonous items.
Can you dismantle items for us?
Yes we do dismantle items, that is all part of our normal service.
What steps do you take to protect furniture during the move?
We make sure that the furniture in need is properly wrapped first then we use the required moving equipment and in transit strapping and cushioning (trolleys, blankets, etc.) to keep your furniture safe during transit.